Sending promotional/marketing content Monday-Sunday from 10pm to 9am is not allowed.
Mobile operators do not allow promotional messages from other operators to be delivered to their subscribers.
Messages that contains bank and mobile operators names will be identified as spam.
Country restrictions
Prohibited Content:
Adult content
Religious Messages
Political messages
Extra Information
To ensure delivery we recommend your own short code.
When sending a message, in the destination number, omit the "9" that is normally used for an international voice call to an Argentinian mobile. This is between the country code and the local number: - e.g. the format for sending an SMS is just the country code "54" plus the 10 digit local number' - e.g. 54 1234567890.
All marketing messages would need to include "STOP" as an option.
If “STOP” is received, the number must be blocked from receiving additional SMS from the Sender ID.
Country Restrictions
No spam, adult, religious, political, or gambling content.
Extra information
Sender ID registration required
Unicode supported
The Spam Act 2003 sets out your responsibilities under Australian law when sending marketing SMS to Australia. All recipients must have previously been Opted-IN to receive Marketing messages, and ONLY Clean Marketing is allowed with Opt-out mechanism in place
Spam Content:
Under the Australian SPAM Act 2003, primarily that commercial SMS messages:
- Only be sent with the consent of the recipient
- Include clear sender information (Messages must contain the name and contact details of the person or business that authorised the message [sender identification])
- Contain an unsubscribe function (to 'opt-out' or unsubscribe)
All receiving recipients must be opted in to receive the content they have signed up for.
Senders must be able to provide opt in methods if there is a carrier request.
Sending to purchased/imported lists of recipients who have not opted in is not allowed.
Opt Out and Help Requirements:
Customers will be responsible for all opt out, “STOP, END, INFO, AIDE, ARRET, CANCEL” and “HELP”, commands that are sent from their clients.
If “STOP, END, CANCEL, and ARRET” is received, the number must be blocked from receiving additional SMS from the Sender ID.
If “HELP, INFO, or AIDE” is received, the sender must respond with an email or contact number of the sender id.
Sender ID Header Requirement:
All SMS must have their identification name in the header of the message.
Example: If “8x8” is the brand name, the messaging format must be: “8x8: Hello this is a message from 8x8.”
Prohibited Content:
Carriers prohibit SMS messaging when it is unsolicited commercial content and considers this content to be "spam".
The following types of messaging on all SMS messaging products are all prohibited:
Content or links to content related to sex, hate, alcohol, firearms, or tobacco
Fraud and Phishing: Attempts to gain unauthorized access or username/password data Password or PII (Personally Identifiable Information) gathering, if it's illegal, it's not allowed
Impersonation: Impersonating a brand and/or identity of someone or something, using brand names or marks without the consent of the brand
Country restrictions
Discouraged A2P Sending:
Spam, phishing or malicious Messaging
Number Sharing
Number/URL Cycling
Snowshoe Messaging
Grey Route Messaging
Artificial Traffic inflation fraud
Spoofing
DND is enabled.
Compliance with mandatory keywords in CA as well as bi-lingual support of mandatory keywords.
You can send promotional advertisements and other broadcast messages only to subscribers who have specifically opted-in to receive such messages.
Extra Information
Long Code (dedicated number) standard 10-digit phone numbers that are used to send and receive text messages and handle voice calls.
Dedicated/FTEU Short Code
Toll-Free All programs must be in both English and French If they are primarily in Canada, using only French is acceptable.
8x8 currently offers 3 types of Sender ID channels: Short/TFEU Codes, Long Codes, and Toll-Free
All SMS programs must be in English and French. If they are primarily in Canada, using only French is acceptable.
Dedicated Short Code:
Short Codes are carrier approved programs, all short code programs are verified and tested by the carriers before they are live.
Short Codes offer superior speed and reliability.
Short Code routes support binary and Unicode encoding, and delivery receipts.
Short Codes are short 5+ numeric codes (ex. 11111), easy to remember and dedicated.
Short Code supports GSM 7-bit default alphabet and extension table - 3GPP TS 23.038
Free To End User Short Code (FTEU)
Offers the same feature as Dedicated Short Code.
The owner of the Free to End User Short code will be responsible for all costs (inbound and outbound).
Long Code
Long Codes are standard 10 digit numbers that are text enabled for SMS
Long Codes are best used for one to one messaging or services messages.
When used for high volume, more Long Codes may be required in order to process all messages.
Special characters are not supported.
Repeated Links and prohibited content are blocked by the carriers.
Long Code supports binary and Unicode encoding Long Code does not support delivery receipts. Long Code supports GSM 7-bit default alphabet and extension table - 3GPP TS 23.038
Toll-Free
Toll-Free support binary and Unicode encoding, and delivery receipts.
Both inbound and outbound SMS will be billed. Toll-Free has higher speeds and throughputs over Long Codes.
Toll-Free content must be whitelisted before a number can go live.
Public URL shorteners are not allowed and will be blocked by the carriers.
Rotation of Toll-Free numbers will result in carrier blocks.
Whitelisting of signature and content is required before sending
Only local entities are supported — non-local entities are no longer accepted
Content must be in Unicode (Chinese) only — all English content will be rejected
Marketing content is allowed. The phrase 拒收请回复R ("To unsubscribe, please reply R") must be included at the end of every marketing message. "回T退订" is no longer accepted
The unsubscribe phrase counts toward the 70-character limit. Partners can append it automatically if needed
Country Restrictions
The following types of messaging on all SMS messaging products are all prohibited:
spam
adult
religious
political
gambling
Trading
Stock Exchange
Money Lending
Falun Gong and other similar politically driven fractions, Multi-level marketing or Properties marketing content.
Extra information
Signature and content template whitelisting is required. Signature is considered the Sender ID with 【】bracket, and it will be in front of the message. Signature language supports Chinese (Simplified and Traditional) only, up to 2–8 characters. Special characters such as "-" and "." are not supported.
Required information for whitelisting:
Company name
Company URL
Local Business Registration License (must be registered in China)
Legal Representative's ID and mobile number (must not have been used for other signature registrations; an employee's ID/number under the same entity may be used as an alternative)
The CRC (Comision de Regulacion de Comunicaciones) has applied a regulation to avoid fraud and phishing traffic in this market which requires separating Transactional and Promotional traffic into different API Keys
Opt-ins are required to send SMS notifications (e.g.; transactional, marketing, debt collectors, etc) with allowed hours between 8:00 am - 9:00 pm (UTC -5)
The marketing & URL content pre-registration is required
Country Restrictions
NLI is not supported. Clients must have opt ins from their end user to send political content. Every political message must contain a Spanish version of "paid political ad".
Alphanumeric registration required. Short Code, Numeric sender and generic Alpha sender are not supported
For Ethio Telecom MTN (ETMTN) Sender ID (name) must be related to the company/brand mentioned in the message content. Promotional traffic is not allowed, only clean OTP & OTT content is allowed
Local banking and promotional traffic are forbidden. Promotional messages are not allowed. Local banking traffic is not allowed. SPAM, fraud, etc. is forbidden.
Gambling and adult content. Gambling is forbidden even for opted-in users.
Alpha Dynamic (up to 11 Characters) Numeric Sender ID not supported
Dialing code
33
Major Carriers
SFR, Orange France, Free Mobile, Bouygues Telecom
Message length
160 characters
Support for Concatenated message
Supported
Sender ID Supported
Alpha Dynamic
Setup Time
-
Support for Two Way SMS
Yes (Long Code/Short Code)
Country regulations
Sending Marketing traffic on Sundays, french holidays and between 10:00PM to 08:00AM on other days is prohibited.
Opt In Requirements:
All receiving recipients must be opted in to receive marketing content or communication.
Sending to purchased/imported lists of recipients who have not opted in is not allowed.
Opt Out and Help Requirements:
All SMS sent should allow "STOP / HELP/ OPT-OUT" for the recipient to exercise the option to stop receiving SMS.
Other Considerations
Recipients on "Do-Not-Call or Do-Not-Disturb" registries should not be contacted.
French mobile networks block marketing SMS traffic between 10pm and 8am, on Sundays, and on French public holidays. If messages are sent during these restricted times, they will be queued and sent the following day.
Country restrictions
Prohibited Content:
Adult Content
Gambling
Betting
Extra Information
France now has a Allowed and Forbidden list of brands
Those Sender ID that is in the Allowed list will have to provide LOA.
Those Sender ID that is in the Forbidden list is NOT ALLOWED to send traffic.
If Sender ID is in neither in Allowed nor Forbidden list of brands, Sender ID is Alpha Dynamic
France have introduced a new prohibition on the promotion and advertisement of Energy Renovation Grants, in accordance with French law.
Any SMS traffic containing this type of content will be blocked, and the sender may be subject to sanctions and fines by the French authorities.
As of 1 March 2026, the following restrictions will apply.
No numeric-only Sender IDs: Sender IDs must not contain only numbers or resemble a telephone number.
Clear brand identification: Sender IDs must clearly and immediately identify your company, brand, or product and must not be confusingly similar to third-party trademarks.
No generic terms: Generic words such as “notification”, “fines”, or similar terms are not allowed unless they are officially registered as your brand or product name.
Allowed characters: Only Latin alphanumeric characters (A-Z, a-z, 0-9) are permitted. Accented characters, spaces, punctuation marks, and non-Latin alphabets are prohibited.
Regulations for Bank, Government and Telecommunication Entities All Sender ID MUST be registered with Office of the Communications Authority (OFCA) before registering the Sender ID with 8x8. All Sender ID shall start with prefix “#”, followed by three (3) to ten (10) characters. For the avoidance of doubt, “#”is not allowed in any position other than in the prefix of a Sender ID
All Hong Kong banking traffic must be carried by Registered SMS Service Provider (RSSP). In order for a Service provider to be part of the RSSP, the Service provider will have to register with OFCA in accordance with the Code of Practice on Transmission and Delivery of Short Messages and Multimedia Messages (SMS CoP).
Country Restrictions
The following types of messaging on all SMS messaging products are all prohibited:
Marketing is only permitted by local suppliers and with local long numbers.
Current 2026 Context
As of early 2026, Iran has experienced periods of near-total communication blackouts.
Service Volatility: During times of unrest, the CRA often disables SMS services entirely or restricts them to "White Listed" local entities only.
Delivery Delays: Even for compliant transactional traffic (like OTPs), expect significant latency or intermittent failures during national security events.
Country restrictions
Prohibited Content:
Adult Content
Dating
Gambling
Political
Content Restrictions & Filtering
Iran employs some of the world’s most stringent SMS filtering systems. Even if your Sender ID is compliant, your messages may be blocked if they contain:
Prohibited Content: Anything related to politics, religion (outside approved contexts), adult content, or gambling.
Restricted Keywords: Automated filters actively scan for keywords related to civil unrest, protests, or anti-government sentiment.
Links: URLs are highly scrutinized. Using generic link shorteners (like Bitly Connections Platform | Short URLs, QR Codes, and More ) often leads to immediate blocking. It is safer to use a branded domain.