Moobidesk is a unified conversational platform that enables omnichannel customer engagement across WhatsApp, Email, and Facebook Messenger. The platform provides comprehensive contact center capabilities including conversation management, queue routing, broadcast messaging, and real-time analytics.

To get access to Moobidesk, please reach out to your account manager (cpaas-sales@8x8.com).

• Getting Started
• User Roles & Dashboard
• Contact Management
• Agent Management
• Queue Management
• Conversations
• Reports & Statistics
• Settings & Configuration