To run Video Interaction on your corporate network, please be sure the following points are covered by your IT team.

Your network should allow the following:

• HTTP / HTTPS / WSS (Secure Websocket) connections to *.wavecell.com and *.8x8.com
• UDP connections to destination port range 10,000 - 20,000 of *.wavecell.com and *.8x8.com
• Reserve sufficient bandwidth for UDP/RTP traffic

If you are using the sFTP to get the recording files, please make sure the following IPs are whitelisted:

13.251.201.173

A full list of Domains, Ports and Static IPs is maintained and documented here:

Whitelisting, ports/static IP ranges

Whitelisting, domains