Advanced Queueing

Advanced queuing helps to organize and match customers to the right agent based on country, channel, customer group, or a combination of the three(3).

1916

Source: https://developer.8x8.com/connect/docs/agent-queueing-advanced-queueing · 8x8 CPaaS Developer Docs. Synced for support deflection.

Was this article helpful?
or
0 out of 0 found this helpful
Avatar
Stephen - 8x8 Technical Support Level 2

0 Comments

Please sign in to leave a comment.

Didn't find what you were looking for?

Submit a request